1. How long will it take for my items to arrive?
Thank you for trusting and ordering from us. We always understand the importance of on-time delivery. We will analyze our specific delivery time:
- Order closing time: 05:00 pm
- Order processing time: 1-3 days
- Shipping time: 15-20 days
- Total delivery time: 16-23 days Rest assured, we will try our best to send your order to you as soon as possible so that you can receive the product without delay.
2. Who can I contact if I have a problem with my order?
Your satisfaction is our top priority and we are here to support you every step of the way. If you have any questions or issues regarding your order, please contact our dedicated Customer Support Team at [email protected]. Our business hours are 8am – 5pm (Monday to Friday) to promptly address your concerns.
Or you can call us directly at: +1 (530) 535-8974. We will be there to assist you as soon as possible.
3. How is the product quality guaranteed?
We are committed to providing high quality products and ensure that each product is thoroughly checked before being put on the shelves. If there are any problems with the product, you can contact us for support in returning it.
4. What is the store’s return policy?
We support returns within 30 days from the date of receipt. The product must be in its original packaging, unused and accompanied by a receipt of purchase.
Please refer to our Refund and Returns Policy before making a purchase.
5. How much is the shipping fee?
Our shipping fee is set to $11 by default.
- Mon-Fri: 8:00 am – 5:00 pm
- Phone number: +1 325-298-0314
- Address business: 1414 N 1st St, Fresno, California 93703, USA
- Email: [email protected]